FAQ
General
Why are you called Monsoon Chocolate?
Monsoon Chocolate is named for the summer rains that renew and nourish the Sonoran Desert. After months of intense heat, the first storms transform the landscape and bring a sense of relief, renewal, and possibility. We see a parallel in the tasting experience itself. Just as the desert opens under the monsoon, chocolate reveals its depth and character when approached with attention and care. The name reflects both our environment and our philosophy.
What are your Cafe + Market hours?
The Cafe + Market is open daily from 8am to 6pm.
What are your Factory + Gift Shop hours?
The Factory + Gift Shop is open Thursday through Sunday from 10am to 4pm.
Do you offer tours or tastings?
Our public tour program is currently on pause. For updates, please check the Events page on our website.
Products & Ingredients
Are your products vegan, gluten free, or allergen free?
We offer many products that are naturally vegan or gluten free, but all items are made in a facility that handles tree nuts, wheat, milk, eggs, and peanuts. Our products may not be suitable for people with allergies to these foods.
Can I customize my bon bon box online?
Custom boxes are available in person at the Cafe + Market. Prepackaged assortments are available at the Factory + Gift Shop and on our website.
What does the % on the bar mean?
The % indicates the total cocoa content in the bar. For example, in an 80% dark chocolate, 80% of the bar is made up of cocoa solids and cocoa butter, and the remaining 20% is sugar. A higher % means less sugar and a more intense cocoa profile.
Do you make sugar free chocolate?
We do not currently offer a sugar free chocolate bar, though we plan to bring a 100% bar back in the future. At this time, we do not use sugar substitutes or alternative sweeteners.